Human factor in maintenance performance measurement

Projekt:

JVTC

Sammanfattning:
The maintenance performance measurement is often faced with a lack in knowledge about the real function of the maintenance department within organizations, and consequently the absence of appropriate targets emanating from the global mission and vision. These facts bring about metrics not adapted to the real needs, which has a strong load of human factor and without a roadmap of the amount of data to be collected, their processing and use in decision making. This article proposes a model where qualitative and quantitative methods are combined in order to complement advantages and disadvantages of them both.

Författare: Diego Galar ; Christer Stenström ; Aditya Parida ; Rupesh Kumar ; Luis Berges
Utgivare: IEEE
Utgivningsdatum: 2011
Diarienummer: TRV 2011/58769
ISBN: 978-1-4577-0740-7
Antal sidor: 8
Språk: Engelska
Kontaktperson: Per Olof Larsson Kråik, UHjbs