Usability aspects of eMaintenance solutions

Projekt:

JVTC

Sammanfattning:
As technological development progresses in society, there are
several new possibilities to make the maintenance process in
industry more efficient. Today, eMaintenance solutions facilitate
data management in maintenance activities; data can easily be
integrated and shared between sources in heterogeneous
environments. This enables systems used in maintenance, such as
Computerized Maintenance Management Systems (CMMS), to
base decisions on various data, e.g. data produced in other
processes. These systems often fulfil the technical requirements
(e.g. data consistency control) required to support activities in the
maintenance process (e.g. management, support planning, and
assessment), but the human interaction with the systems is still
essential to the quality of the work performed. Since many
maintenance activities require manual input of data the interaction
between user, e.g. technician, and system, e.g. CMMS, has impact
on the quality of the data; in order for the data to be right and
relevant, the technician may need supporting directives from the
CMMS. Hence, the system usability must be considered when
assuring the quality of the manually inputted data.
The focus of this paper is to investigate CMMS limitation issues
due to usability aspects. Furthermore, the paper discusses the role
of context awareness within user interfaces managing data
obtained through eMaintenance solutions and presents ideas for
future research on context awareness in eMaintenance solutions.
Data and conclusions have been conducted through literature
studies and case studies within the area.

Länk till publikation i fulltext (pdf-fil, 68,0 kB. Öppnas i nytt fönster)

Författare: Karina Wandt ; Phillip Tretten ; Ramin Karim
Utgivare: Luleå tekniska universitet
Utgivningsdatum: 2012
Diarienummer: TRV 2011/58769
ISBN: 978-91-7439-539-6
Antal sidor: 8
Språk: Engelska
Kontaktperson: Per Olof Larsson Kråik, UHjbs